Research output per year
Research output per year
Personal profile
About
Mark C. Springer is a Professor in the area of operations management in the Department of Decision Sciences at Western Washington University (WWU). He joined the College of Business and Economics at Western Washington University (WWU) in 1987. He teaches courses on enterprise research planning systems, quality management, and management science. In addition to his teaching at Western, he has developed supply chain management curriculum for use by member schools of the SAP University Alliance.
Professor Springer's current research interests include learning theory, supply chain volatility, e-service quality, and enterprise systems education. His work has been published in the Journal of Operations Management, the European Journal of Operational Research, Computers and Industrial Engineering, the International Journal of Production Economics, and other outlets. He has also been involved with several recent studies analyzing alternative methods for processing commercial traffic through the U.S.-Canadian border.
Professor Springer's current research interests include learning theory, supply chain volatility, e-service quality, and enterprise systems education. His work has been published in the Journal of Operations Management, the European Journal of Operational Research, Computers and Industrial Engineering, the International Journal of Production Economics, and other outlets. He has also been involved with several recent studies analyzing alternative methods for processing commercial traffic through the U.S.-Canadian border.
Contact Information
Parks Hall 325, Mailstop 9077
Western Washington University
Phone: (360) 650-4806
Western Washington University
Phone: (360) 650-4806
Related documents
Research Interests
- Operations Management
Disciplines
- Business Administration, Management, and Operations
- Higher Education
- Operations and Supply Chain Management
-
Effects of waiting time information on the performance of a two-tier service system
Kim, I. & Springer, M., 2024, In: Journal of the Operational Research Society. 75, 4, p. 634-646 13 p.Research output: Contribution to journal › Article › peer-review
-
Assessing the quality of faculty-delivered individual academic advising
Springer, M. C. & Tyran, C. K., Mar 24 2022, In: Quality Assurance in Education. 30, 2, p. 236-250 15 p.Research output: Contribution to journal › Article › peer-review
-
Online Appendix for Assessing the Quality of Faculty.pdf
Springer, M. C. & Tyran, C. K., 2021Research output: Other contribution
Open AccessFile -
Organizational learning: Approximation of multiple-level learning and forgetting by an aggregated single-level model
Kim, I., Springer, M., Zhang, Z. G. & Park, Y. S., May 2019, In: Computers and Industrial Engineering. 131, p. 442-454 13 p.Research output: Contribution to journal › Article › peer-review
-
The Dimensions of E-Service Quality
Springer, M. & Tyran, C. K., Jan 1 2016, Encyclopedia of E-Commerce Development, Implementation, and Management (3 Volumes). IGI Global, p. 441-452 12 p.Research output: Chapter in Book/Report/Conference proceeding › Chapter
Prizes
-
2012 - Dennis R. Murphy Research Award, College of Business and Economics, Western Washington University
Springer, M. C. (Recipient), 2012
Prize: Prize (including medals and awards)
-
2011 - Allette and Cayden Franklin Excellence in Teaching Award
Springer, M. C. (Recipient), 2011
Prize: Prize (including medals and awards)
-
2011 - Grant-in-Aid, Office of Research andSponsored Programs, WWU
Springer, M. C. (Recipient), 2011
Prize: Prize (including medals and awards)
-
2010 - Grant-in-Aid, Office of Research andSponsored Programs, WWU
Springer, M. C. (Recipient), 2010
Prize: Prize (including medals and awards)
-
2009 - Border Policy Research Institute Research Grant
Springer, M. C. (Recipient), 2009
Prize: Prize (including medals and awards)
Press/Media
-
Decision-making for Reducing Supply Chain Volatility: Simpler May Be Better
Springer, M. C. & Kim, I.
11/19/07
1 Media contribution
Press/Media: Research
-
Avoiding the Home-Grown Bullwhip Effect
Springer, M. C. & Kim, I.
11/20/06
1 Media contribution
Press/Media: Research
-
Easy ERP for the Classroom: Introducing an Entry- Level ERP System into the Classroom
11/20/04
1 Media contribution
Press/Media: Research
-
ISO 14001 Implementation at Mt Baker Products (A)
Springer, M. C. & Perry, J.
11/24/02
1 Media contribution
Press/Media: Research
-
MBASIM: A Web-Mediated Instructional Production Simulation
11/17/01
1 Media contribution
Press/Media: Research